1. Scope and operator
This policy applies to the NuVroo website and application. NuVroo, the operator of the service, operates from New York, United States. Merchant websites and other third parties apply their own policies.
2. Minimum age
NuVroo is intended only for people age 16 or older. We do not knowingly offer the service to or request personal information from a person below that age. A parent or guardian who believes a younger child submitted information should contact privacy@nuvroo.com.
3. Information users provide
Account and authentication data may include email, Supabase-processed password credentials, profile name, username, optional date of birth or phone, account status, and authentication metadata. NuVroo does not receive a plain-text password.
Shopping data may include searches, selected stores, ZIP or postal code, location-related shopping preferences, priorities, preferred or hidden retailers, comparisons, saved products and searches, price watches, notification choices, reviews, and feedback. Support and privacy messages may include email, category, subject, message, request type, and account identifier.
4. Product History and merchant clicks
NuVroo may store product identity, title, provider, merchant, seller, image, price, shipping estimate, product and outbound URLs, merchant-verification state, search context, interaction type, and server-owned timestamps when a signed-in user interacts with a product.
History can synchronize across signed-in devices. Logging out does not delete cloud History. A user can delete one History item or clear all user-visible History. Clearing History does not delete Saved items.
5. Reviews, price watches, and support
Reviews may include rating, text, product identity, retailer, moderation state, and timestamps. Price watches may include product, merchant, target price, observed price, and notification state. Scheduled refresh and delivery remain disabled unless separately authorized.
Support records may include request IP and user-agent information for abuse prevention. The current support form does not accept attachments.
6. Technical data and storage technologies
NuVroo may process browser or app version, device type, timestamps, request IP, user agent, rate-limit state, cache state, provider health, errors, and privacy-safe authentication-event digests. Browser local storage and essential session technologies may keep preferences, interface state, recent searches, and an authenticated Supabase session. The public site does not currently use third-party advertising or analytics scripts.
7. How information is used
NuVroo uses information to authenticate accounts; operate search, comparison, History, Saved, profile, review, support, and price-watch features; synchronize account data; improve relevance; maintain reliability; prevent abuse and fraud; secure the service; comply with law; resolve disputes; enforce agreements; and protect users and NuVroo.
8. Service providers and processing locations
NuVroo uses Supabase for authentication and database services and Vercel for application hosting. Approved product-information, merchant, barcode, food-data, public-safety, and communications providers may be used when their features are enabled.
Supabase, Vercel, and other providers may host or process information in the United States or other locations according to their infrastructure, contractual terms, subprocessors, and privacy documentation. Their locations are not NuVroo’s place of organization.
9. Merchants, affiliates, and sponsored products
A merchant applies its policy after a user leaves NuVroo. NuVroo may earn affiliate compensation from qualifying clicks or purchases. The merchant controls pricing.
Sponsored-product infrastructure may exist, but sponsored serving, advertiser self-service, and advertiser billing are currently disabled. Any future paid placement will be labeled Sponsored or Ad with text, not color alone.
10. Retention
User-visible Product History normally remains for 30 days from its server-owned timestamp. User-facing support messages have a 30-day active-retention target.
Records may remain longer only when reasonably necessary for fraud prevention, security, legal compliance, dispute resolution, enforcing agreements, or protecting users or NuVroo. NuVroo aims to retain only what is necessary when an exception applies. Deleted records may remain temporarily in encrypted backups until normal rotation while unavailable for ordinary product use. No unverified backup-rotation duration is promised.
11. User controls
Users can update supported profile information, delete individual History items, clear all History, and request account deletion. Clearing local storage does not delete cloud data. Logout ends the local session but does not delete account-linked information.
12. Account deletion and data export
NuVroo targets account-deletion completion within 30 days after identity verification. The workflow records the request and target date and deletes or de-identifies account-linked data, subject to narrow exceptions.
NuVroo targets an export response within 30 days after identity verification. A signed-in user can download a non-cached JSON export of applicable profile, preference, ZIP, Saved, History, review, price-watch, and support data without exposing another user’s data.
13. Privacy requests
Depending on where you live, applicable law may provide rights to access, correct, delete, export, restrict, object, or appeal. Contact privacy@nuvroo.com. Identity verification may be required. NuVroo targets a response within 45 days after verification. An extension is used only when applicable law permits it and the requester is notified.
14. Security and third-party links
NuVroo uses access controls, rate limits, row-level security, URL filtering, audit events, transport encryption, and server-only credentials to reduce risk. No online service can guarantee absolute security. Third-party links remain governed by the third party.
15. Changes and contact
NuVroo may update this policy when the service or legal requirements change and will display a revised effective or last-updated date. Contact privacy@nuvroo.com for privacy matters or support@nuvroo.com for general support.